Frequently Asked Questions

Is there sizing information available?

Each label sizes a bit differently. I try to give you as much information as possible on the item description to help you determine fit. Please feel free to contact me for more info if you’re not sure.

How do you choose the fashions for your store?

I curate fashions both locally and around the world that meet my standards of quality fit and style. I’m always looking for something a bit different or with a bit of an edge to enhance your wardrobe.

What if the item I order doesn't fit right? Or I just don't like the way it looks on me. Do you have a refund policy?

I want you to be happy with your purchase. I try to give extra information about fit in each description and I’m also happy to answer questions or send more photos before you purchase. If an item absolutely does not work, I will refund you or apply a store credit if that works for you. Clothing must be returned unworn, with tags and receipt.

If I see an item I like but you don't carry my size, is it possible for you to order it?

Generally, what you see is what’s available. On a very rare occasion I may be able to order something in a different size for you.

How long will it take for me to receive my items?

I generally ship all orders next day. If you order on a weekend, items will be shipped on the following Tuesday.

I realized that I made a mistake after placing my order - can you change it for me?     

Probably. Just send me a note and we’ll figure it out.

I forgot to add an item to my order. Can you add it for me?  

Absolutely. Again, just message me and I’ll take care of that for you.

Can I cancel my order?

Yes. If I haven’t shipped yet, you can just let me know and I’ll cancel it for you.

What should I do if my items arrive damaged or defective?

Message me and we’ll arrange a return.

What methods of payment do you accept?

All major credit cards and PayPal.

What is your method of shipping?    

Canada Post

What are your shipping fees? 

Free shipping with purchases over $200. Canada Post calculates shipping fees.

How can I track my order?    

I will send you the tracking number.